Get Connected

Give us a call, and we’ll match you with an expert who will get you connected through secure software.

Diagnose

Your trained experts will carefully diagnose your specific issue and make reccomendations.

Repair

Your support technician will repair and resolve any issues within your computer as quickly as possible.

Remote Diagnostic Computer Help

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    At My Desk Care, we understand the importance of efficient and effective computer support. That’s why we offer expert remote matching services to help you resolve any issues you may be experiencing with your computer. Our team is dedicated to providing quick solutions to make your computer experience as smooth and pleasant as possible. But please note, we don’t provide password reset or account login assistance of any kind.

    One of the primary services we offer is help with email login issues caused by adware or toolbars. These can often prevent your internet from navigating to your email login page properly. Our goal is to help you quickly resolve these problems so you can get back to your email and other important work.

    We began as a small local repair service, but over time we’ve grown into a nationwide remote direct support and support matching service. Our third-party support partners are specially trained to provide a wide range of affordable support options, including complimentary email support to help you resolve any problems that may be preventing you from accessing your email. We’re not able to reset passwords or help you log into your account but we can certainly help you remove toolbars and search engine redirects that can keep you from reaching your destination.

    We don’t charge for any diagnostic matching service we provide and all service quotes are given in advance, so you’ll always know exactly what help you’ll be getting. And it’s important to note that our third-party service providers are independent companies and will have their own pricing and service structure. We urge you to review all details with your matched service provider before entering into any service agreement.
    In conclusion, My Desk Care is your one-stop-shop for all your computer support needs, ranging from email login issues, to adware and toolbar removal, and many more. we offer affordable, effective and efficient support, with transparent pricing and service structure. We believe in giving our customers the best experience possible, and we look forward to helping you resolve your computer issues.
    *Disclaimer: My Desk Care provides services for diagnostic and technical support issues for desktops, laptops, mobile devices, and tablets. We are a THIRD PARTY solution and we are NOT AFFILIATED with any brands, trademarks, logos, or any other company names used. The brand names, trademarks, and logos belong to their respective owners and are for representation purposes only.
    HOW OUR MONTHLY SERVICE PLANS WORK: Upon signing up for a monthly membership plan, your credit or debit card will immediately be charged $19.99-$39.99, depending on the plan selected, and it will be charged the same amount on the same day each month until your plan is cancelled. Once you have paid and registered for your monthly service plan, we will connect remotely, with your permission, and perform a full diagnostic, scan, cleaning, and optimization of your device. We’ll then set up your data backup and anti-virus package depending on which plan you’ve selected. We will also perform a scheduled semi-annual, quarterly, or monthly tune up and optimization of your computer, depending on the package you have selected. As part of your scheduled tune up, we’ll go through and perform a full system scan, threat removal, and optimization at that time. 

      In addition to your scheduled ongoing maintenance, you will be allotted two no cost remote support sessions per month with the premium plan, and one no cost remote support session per month with the advanced plan. With the basic plan, or once you have reached your monthly limit with the advanecd or premium plan, each additional unscheduled remote support session will result in an additional charge of $20. To claim an additional remote support session, you can call us anytime during regular business hours, email support@mydeskcare.xyz, or submit your information in one of the various contact forms throughout the site. If you have any questions about our monthly service plans, please contact support@mydeskcare.xyz and we’ll be happy to help. Please note, third party service providers are independent companies and will have their own pricing and service structure, please review all details with your matched service provider before entering into any service agreement.
    Our Services Offered
    24/7 Instant Help Desk Access
    Remote Repair Services
    Scheduled Maintenance
    24/7 Chat Support
    My Desk Care Security Suite
    Online Data Backup

    Service Plans and Pricing

    Basic
    $19.99
    PHONE SUPPORT
    ONLINE HELP DESK
    COMPUTER 360 ANTI-VIRUS
    ON SITE OR IN OFFICE SUPPORT
    ONLINE BACKUP; 5GB
    REMOTE SUPPORT: $20 PER INCIDENT
    ONGOING MAINTENANCE: SEMI-ANNUALLY
    ADDITIONAL COMPUTER COVERAGE: $19.99/MO
    Advanced
    $29.99
    PHONE SUPPORT
    ONLINE HELP DESK
    COMPUTER 360 ANTI-VIRUS
    ON SITE OR IN OFFICE SUPPORT
    ONLINE BACKUP; 5GB
    REMOTE SUPPORT: $20 PER INCIDENT
    ONGOING MAINTENANCE: SEMI-ANNUALLY
    ADDITIONAL COMPUTER COVERAGE: $24.99/MO
    Premium
    $39.99
    PHONE SUPPORT
    ONLINE HELP DESK
    COMPUTER 360 ANTI-VIRUS
    ON SITE OR IN OFFICE SUPPORT
    ONLINE BACKUP; 5GB
    REMOTE SUPPORT: $20 PER INCIDENT
    ONGOING MAINTENANCE: SEMI-ANNUALLY
    ADDITIONAL COMPUTER COVERAGE: $29.99/MO

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